For some reason, when you "install" that, it just takes you to the Windows Store where you actually install the app. Then I started looking at the ungainly Waves MaxxAudio program that gets installed. Our workaround is giving people a USB headset if they really need something right now.
Perhaps it's a problem with the latest BIOS, breaking the headset detection? I could try rolling back to a previous BIOS and see if that does anything, but at this point I don't know if it makes much sense to try rolling things back just to get headset detection working. Part of the process also involves updating to the latest BIOS, so we're using the latest 1. All we're doing is installing Windows 10 Enterprise and then adding the appropriate driver CAB for each model, then installing our standard apps like Office, etc. It would be interesting to see if a factory image works correctly. Even when the headphones work, the mic on the headset does not, so it's still not a workaround. The only way to get the headphones to work is to reboot, but then if you unplug and plug back in, they stop working. The updated driver didn't change anything. The currently installed Realtek audio drivers are version 6. We do apply our own image, but we're using the latest driver CAB from Dell for this model, plus we've run the Dell Command Update to install any additional updated drivers up to the latest available through there. Just press and hold the power button, select the restart optionwait for the device to turn back on again, and then check to see if the problem still persists. This can sometimes solve loads of different smartphone-related problems and takes less than a minute to do. Just open up the audio settings on your device and check the volume level as well as any others settings that might mute the sound.
0 kommentar(er)
